Sheraton Samui Resort

The hotel is located on an excellent beach. The breakfast is excellent and most of the staff are very friendly and attentive. For the younger children, they make pancakes in the shape of monkeys, Mickeys, cats and rabbits, which made my daughters very happy. Regarding the pools, the hotel has 2 but we only used the pool next to the beach, which, although beautiful for photos, is dangerous due to its covering. It would be best to go in with sea shoes because they hurt your feet a lot. This hotel has a lot of potential to be an excellent hotel, but the services and infrastructure need to be improved.

First things first - the staff at Sheraton Samui were absolutely wonderful. From the reception team to the parking gate crew, cleaning staff, and restaurant wait staff, every person we interacted with was warm, welcoming, and full of smiles. They were always happy to chat, remembered our room number and even what we liked to eat - such thoughtful, personal service made our stay feel special and easy. The buffet breakfast was exceptional: a generous spread with something for everyone, no matter where you’re from. I loved that I could try something different every morning.

They pick you up From the room by golfcar, because the hotel is quite big, but still to Walk From the beachview rooms to the reception its a 4 Minute walk. The hotel is very Green with some waterfalls on the way to the reception. The Beach is really nice with chrystal clear water and Good for swimming. The breakfast was the best we had in 7 weeks southeastasia. They have enough sunchairs for everybody directly on the beach. The stuff is very friendly and helpful. The Food and the Drinks in the hotel are overprized but its a 5 Star Hotel. Outside you can find some Restaurants, but Unfortunately More Western than thai Food. The rooms were very nice, much space, balcony with ociean view was really nice, very clean and stylish. We would come back!

Stayed at this amazing hotel for 3 nights! 😍 The staff were incredibly nice and always smiling, they really took great care of us. The location was perfect, right next to the beach with stunning views. 🏖️ The breakfast was delicious and had everything you could want. 😋 #beachlife #greatservice #yummybreakfast

Super kind staff. The quality of the breakfast.